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From Selection to After-Sales, We Accompany You

Qianchen Intelligence not only provides high-quality permanent magnet frequency conversion pumps but also offers full-lifecycle services from product customization and technical consultation to installation guidance and after-sales maintenance. Whether you are a homeowner, contractor, or overseas buyer, we respond quickly with professional support.

  • Zhejiang Qianchen Intelligent Technology Co., Ltd. Selection Recommendation

    Recommend suitable models based on water scenarios (household boosting, villa supply, irrigation, commercial, etc.)

  • Zhejiang Qianchen Intelligent Technology Co., Ltd. Selection Report

    Provide flow, head, power calculations and selection reports.

  • Zhejiang Qianchen Intelligent Technology Co., Ltd. Technical Guidance

    Provide product manuals, certification documents, performance curves, etc.

  • Zhejiang Qianchen Intelligent Technology Co., Ltd. File Download

    Recommendations for improving production efficiency and product quality.

Zhejiang Qianchen Intelligent Technology Co., Ltd.
Customization Service

Qianchen Intelligence supports multiple customization options to help you meet different market, operating condition, and project requirements. Our customization services include:

  • 01

    Voltage/Frequency Customization

  • 02

    Material Customization

  • 03

    Port Size and Flange Standard Customization

  • 04

    Special Flow/Head Performance Tuning

  • 05

    OEM Branding and Packaging Customization

Zhejiang Qianchen Intelligent Technology Co., Ltd.
After-Sales Service

We are committed to providing timely and professional after-sales service to every customer:

Warranty Policy: 12 months warranty for the complete machine (specific terms per contract).

Technical Guidance: Online support for installation, commissioning, and troubleshooting.

Parts Supply: Sufficient stock of original spare parts, fast shipping.

Remote Diagnosis: Video or phone assistance to solve problems.

Training Services: Product knowledge and repair training for distributors and contractors.

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  • Requirement Discussion

    You provide application scenarios, performance parameters, and special requirements (voltage, frequency, material, port, etc.). Our sales engineer communicates with you in detail and records key needs.

  • Solution Design

    The technical team provides a customization solution based on your requirements, including selection parameters, drawings, material lists, and lead time estimates. The solution proceeds to the next stage upon your confirmation.

  • Sample Confirmation

    We produce custom samples and conduct comprehensive testing (performance, seal, noise, etc.). Samples are sent to you for testing or acceptance. You provide feedback or confirm approval.

  • Batch Production

    After sample approval, batch production begins. Strict in-process quality control (IPQC) is implemented to ensure every product meets the custom specifications.

  • Testing & Delivery

    100% finished product performance and seal testing, with test reports issued. Packing and labeling according to your requirements, with certification documents for customs clearance. Shipment with full tracking.

From Idea to Product, Every Step with You

Qianchen Intelligence offers flexible and efficient customization services to meet your specific needs in voltage/frequency, materials, performance, packaging, and more. Our customization process is transparent, fast, and traceable, ensuring you are informed at every stage. From initial communication to batch delivery, we work closely with you to make customization simple and reliable.

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